Message Events

Message events are events recorded automatically in response to your user's actions on your campaigns / automations.

Event NameDescription
Email SentWhen an email has been sent to the user
Email DeliveredThe sent email has been successfully delivered to the user's inbox
Email OpenedThe user has opened the received email
Email ClickedThe user has clicked on a link within the email
Email BouncedThe sent email could not be delivered to the user
Email ComplainedThe user has reported the email as spam or unwanted
Email UnsubscribedThe user has unsubscribed from receiving marketing emails
SMS SentAn SMS message has been sent to the user
SMS ClickedThe user has clicked on a link within the SMS message
SMS FailedThe sent SMS message could not be delivered to the user
SMS UnsubscribedThe user has unsubscribed from receiving SMS messages
Whatsapp SentA Whatsapp message has been sent to the user
Whatsapp OpenedThe user has opened the received Whatsapp message
Whatsapp ClickedThe user has clicked on a link within the WhatsApp message
Whatsapp UnsubscribedThe user has unsubscribed from receiving WhatsApp messages
Push ClickedThe user has clicked on a push notification
Push ClosedThe user has closed the push notification without interacting with it. Only available for Web SDK.
Mobile Push Notification SentA push notification has been sent to the user's mobile device
Mobile Push Notification ReceivedThe user's mobile device has received the push notification. Only available with the Conlto SDKs.
Mobile Push Notification ClickedThe user has clicked on the received mobile push notification
Mobile Push Notification DismissedThe user has dismissed the mobile push notification without interacting with it. Only available with the Conlto SDKs.