Popin x Contlo Integration

With Popin x Contlo integration, you can use Contlo to send automation triggers to reach out to users who provide reviews on your website, create segments and boost your marketing through different channels offered by Contlo.

Step 1: Installing Popin

In Contlo, go to App Store > Integrations > Popin > Install > Copy the private key from Contlo and move to your Popin dashboard.

In Popin, go to Settings > Integrations > Contlo > and paste the API key taken in the previous step > click on update.

Once keys are verified/updated successfully, the integration between Popin and Contlo is now live. All contacts who now use Popin will populate in the audience section of Contlo with following events and their respective usecase:

EVENT METRIC	Usecase
Popin Call Cancel	Triggers when a Popin call is cancelled.
Popin Contact Chat	Triggers when a user is contacted via chat.
Popin Missed Notification	Triggers when a user missed Popin notification.
Popin Schedule Early	Triggers when user schedules their call earlier than booked.
Popin Prescheduled Notification	Triggers when a user is sent a prescheduled Popin call notification.
Popin Schedule Join	Triggers when a user joins a scheduled call.
Popin Schedule Remind	Triggers when a user is reminded of a scheduled call.
Popin Schedule Remind Missed	Triggers when a user is misses the reminder of a scheduled call.
Popin Scheduled Notification	Triggers when a user gets a scheduled notification for their scheduled call.

Step 2: Creating an Automation Flow

Once you have successfully integrated Contlo with Popin, please create a new automation flow in Contlo that uses thePopin call cancel trigger.

To create a new automation flow-

In Contlo, go to Automation > Create Automation > Build from scratch.
Choose Trigger > Click on Popin call cancel as the trigger.
Set up other filters if you wish.
Add a Time delay and Add Email as the action and customize the email template according to your own need.
Name your automation flow for ease of tracking later on the dashboard.
Click on Launch Automation to publish the flow.

For every scheduled Popin call cancelled, the user will get the desired marketing message with channel chosen. This can also be tracked on the automation dashboard.

Step 3: Creating a segment

To create a new segment -

In Contlo, go to Audience > Segments > Create from scratch.
Name your segment for ease of tracking later on the dashboard.
In segment criteria > What someone has done/not done >Popin Call Cancel as the trigger.
Set up other filters if you wish.
Click on Create Segment

All the contacts which fall under this category will now populate in the total audience and in the segment made.